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Vertical Supports Joplin Business Recovery

Announces 'Joplin Business Recovery Program' to aid businesses in reestablishing critical telecommunications infrastructure

SANTA CLARA, California, July 7, 2011 – Vertical Communications, a leading provider of next-generation IP-based phone systems and voice applications, today announced the availability of the 'Joplin Business Recovery Program', for businesses damaged in the May 22nd tornado.

The May 22nd twister that hit Joplin was classified as an EF-5 tornado, the most powerful tornado possible. The storm left 153 dead, put more than 500 people into shelters at its peak and destroyed nearly 7,000 homes, businesses and schools. While the recovery needs in Joplin are multiple and extensive in the wake of the tornado, Vertical has worked closely with All Comm Technologies ( to establish the 'Joplin Recovery Program'.

"Since its inception in 2004, Vertical Communications and its employees have demonstrated a consistent commitment to giving back to the communities they serve", said Peter Bailey, CEO & President of Vertical Communications. "Our highest priority is ensuring that our customers in Joplin are taken care of as they recover from one of the most destructive tornadoes in Missouri history."

The program offers affected businesses substantial discounts on Vertical's award winning Wave IP® 2500 and Wave IP 500 converged Business Communications Systems, which apart of system, includes station and trunk cards, software add-ons and new phones. The program is offered in conjunction with software subscription, which ensures that customers can continue to take advantage of new state of-the-art features and enhancements via simple software upgrades. Wave IP is engineered to grow with you, thereby protecting your investment.

Wave IP's unique Application Ready architecture means Vertical's Unified Communications capabilities and suite of integrated businesses applications are available 'on-the-box' so they can be easily deployed and managed without expensive add-on software, allowing damaged businesses to not only get up and running fast but also capture significant operational and efficiency savings as they re-establish their businesses.

"All Comm Technologies is a trusted Vertical Business Partner that has undergone rigorous training and certification to ensure the highest possible level of product knowledge and support, and has been recognized by Vertical for their excellence in customer service and satisfaction", said Bailey. Adding, "Our partner represents 'boots on the ground' in Joplin for Vertical and we are proud to be associated with them."

According to Bryan Altizer, President of All Comm Technologies, "We are continuing to identify and invest in Joplin businesses as the community continues the process of recovering and rebuilding. Having our technology partner willing to aggressively work with us on price and establish a recovery program to help our customers in Joplin has been validation of our decision to partner with Vertical."

About All Comm Technologies

All Comm Technologies has been serving the Midwest since 1974, and Joplin area businesses since 1977. We specialize in Business Telephony, Phone Systems, and numerous applications for commercial industries. We sell, install and service the following products; business phone systems, video surveillance, access control, dictation equipment and repairs, structured cabling and fiber optics. For more information about All Comm Technologies, please call 417-624-4050 or visit our Website at

About Vertical Communications, Inc.

Vertical Communications is one of the largest telephony vendors in North America and a global leader in next-generation IP-based business communications systems and applications, with a current installed base of over 200,000 customers. Vertical combines voice and data technologies with business process understanding to deliver integrated IP-PBX and application solutions that enhance customer service and business productivity. Vertical's customers are leading companies of all sizes, from small to large and distributed, and include CVS/pharmacy®, Staples and Apria Healthcare. Vertical delivers its solutions through a worldwide network of over 1800 business partners. With headquarters in Santa Clara CA, Vertical has facilities in Charlottesville VA, Phoenix AZ, Santa Clara CA, Munich Germany and Hyderabad India. For more information about Vertical, please call 1-877-VERTICAL or visit our Website at


"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995.
This document contains forward-looking statements based on current expectations or beliefs, as well as a number of assumptions about future events, and these statements are subject to important facts and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. The forward-looking statements in this document address a variety of subjects, including, without limitation, statements about the benefits of certain of the Company's products, including, without limitation, the improved cost and customer service benefits for the Company's business partners and customers; the Company's assumptions about its future performance; the Company's ability to enhance its revenue opportunities in the IP-PBX marketplace; the Company's ability to continue providing products to the IP-PBX marketplace, the Company's ability to continue to certify additional Internet Telephony Service Providers in the IP-PBX marketplace and others. The following factors, among others, could cause actual results to differ materially from those described in these forward-looking statements: the risk that the Company may fail to achieve its anticipated growth, including, without limitation, failing to obtain the desired benefits for the Company's dealers and customers; the risk that the Company's assumptions about its future performance may prove to be incorrect; the risk that the Company may be unable to become a significant player within the IP-PBX telephony market; the risk that the Company will not be able to certify its products with additional Internet Telephony Service Providers.

Trademark Information
Vertical Communications and the Vertical Communications logo and combinations thereof, Wave IP are registered trademarks of Vertical Communications, Inc. All other brand and product names are used for identification only and are the property of their respective holders.


Craig Morgan
Vertical Communications, Inc.

Bryan Altizer
All Comm Technologies