Business Phone Systems and Voice Applications - Vertical Communications1-877-VERTICAL
Vertical's Company Information
About Vertical>>Corporate Overview

Leader in IP and Digital Telephony Solutions

Vertical is a leading provider of telephony systems and applications to business customers worldwide.  With a focus on delivering application-rich, affordable VoIP systems to small and medium businesses, Vertical is an innovator in delivering high-value voice applications that enable businesses to be more productive and dramatically reduce costs.  Vertical is strategic partners with LG-Ericsson, a world leading provider of telecommunications technology, who is both a shareholder as well a product development and manufacturing partner to Vertical.  Vertical is headquartered in Santa Clara, CA.

About Vertical - A Long History of Market Leadership and Innovation

The strength of Vertical is the sum of its many parts (Comdial, Vodavi, Artisoft and Vertical Networks). Together we have a history of industry leadership and a proud legacy that goes back over 100 years to the beginning of telephony itself. Vertical was created through the combination of Comdial Corporation, Vodavi Technologies, Artisoft and Vertical Networks, beginning in 2004. Vertical benefits from of an exceptional partner channel with long experience in telephony and a large customer base across North America and in International markets.

Proven Products

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

The unique strengths of the organization and its partnerships enable Vertical to offer a complete range of high-value, industry-leading business communications solutions. Implicit in the total offering is a well-defined migration path that allows customers to cost-effectively adapt and expand their communications infrastructure as they grow.

Vertical Wave IP

Received Technology Marketing Corporation’s Unified Communications magazine 2007 'Product of the Year' Award. Wave IP addresses collaborative communications requirements and delivers a single, unified solution that streamlines and speeds the delivery of all forms of communications within a dispersed business environment. Wave’s extensive portfolio of built-in, ready-to-run customer service and productivity applications supports employees located throughout the entire network; regardless if the employee is a remote worker, road warrior or desk worker. Vertical Wave IP is the industry’s first comprehensive IP PBX with the unique Application Ready architecture. Cost-sensitive SMB customers as well as larger organizations can dramatically enhance their business communications, increase productivity as well as simplify their communications infrastructure with a single integrated system. Scalable to 500 users on one system, with its broad support of endpoints - including IP, Digital, analog and more - Wave provides customers with the flexibility to support all users whether they're working at headquarters, in a branch office, at home, or on the road.

Vertical MBX IP

Introduced in early 2011, the MBX IP system provides a migration friendly pathway for existing MP-5000, FX-II and XTS IP systems, supporting traditional endpoints, IP endpoints and (VoIP) SIP trunking — all with a single system that is scalable to meet the demands of multi-site SMB customers. MBX IP supports existing XTS IP, FX/MP, STS, and SBX IP endpoints, including the new Edge 8000 IP phones, as well as, having a compatible feature set. The MBX IP system is targeted for businesses having 50 to 250 users and up to 72 multiple sites, so you enjoy pay-as-you-grow scalability.

MBX IP is easy to manage, easy to install and easy to use. Developed in partnership with LG-Ericsson, a global leader in telecommunications technology and strategic partner of Vertical, MBX IP supports both traditional and IP endpoints as well as traditional and SIP IP trunking in a single system. MBX IP provides businesses with complete flexibility on when and how VoIP is deployed, offering large enterprise-class features at a small business price.

Vertical SBX IP

Introduced in early 2008, and a winner of a TMC Labs Innovation Award, simplifies VoIP, providing a compelling business proposition for small business customers looking for an affordable but highly advanced phone system. Offering unsurpassed flexibility in delivering both traditional and IP telephony, SBX IP includes a host of advanced features –desktop integration, softphone, networking over IP, and remote management – all contributing factors to its immediate marketplace success. Vertical’s SBX IP gives single- and multi-location small businesses access to the advantages of a big company PBX including a rich feature set, robust telephony applications, and significant flexibility and cost-savings associated with VoIP. SBX IP includes integrated voicemail/auto attendant, CTI, conferencing, and supports a range of wired and wireless IP phones, soft phones and digital phones in a single system. The system can accommodate up to 48 users and multiple sites, so you enjoy pay-as-you-grow scalability. The Vertical SBX IP was developed in partnership with LG-Ericsson, a world leader in telecommunications. With thousands of systems sold worldwide, this communications system has a proven track record.

Vertical Vodavi

Products offer small to large size organizations affordable solutions for increasingly mobile communications requirements. The XTS-IP™ converged telephony system scales from small to medium sized businesses and supports both traditional digital and VoIP communications.

Vertical Comdial

Products offer small to large size organizations affordable, reliable telephony solutions. The DX-120 system is key system designed for smaller organizations and provides sophisticated telecommunications features in an affordable, easy-to-use and scalable solution. The FX II and MP5000 systems are converged PBX systems that address the needs of medium-sized organizations that require flexible, scalable and reliable telephony solutions with VoIP capabilities.

Vertical TeleVantage

Empowers professionals in SMB organizations to work much more productively. It offers desktop GUI applications enabling call control features on the desktop for easy drag-and-drop and mouse-click call handling. For contact center applications, TeleVantage includes advanced call handling features that maximize the value of every call.