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Harness the Power of Voice!

Vertical Communications has changed the way businesses think about phone systems with the Vertical InstantOffice™ communications platform. Designed for retailers with hundreds or thousands of stores, InstantOffice consolidates voice, data networking and voice applications on a single integrated platform. The result - you can track, manage and optimize voice communications as a distinct sales channel to support your core business goals. By harnessing the power of voice, you can:

Earn customer loyalty
Provide a convenient and productive calling experience on every call to your stores. Deploy innovative voice services that help you stay ahead of your competitors.

Drive revenue growth
Help customers make purchase decisions and complete transactions by offering intuitive voice access to information and self-service applications. Increase store traffic and average market basket with ads-on-hold, promotions-on-hold and promotional announcements.

Enhance resource utilization
Gain insight into your customers’ calling experiences and the performance of your communications infrastructure. Use this business intelligence to optimize the deployment of staff resources and technology assets.

Reduce costs
Deploying an integrated, software-based solution greatly reduces telephony costs including capital expenditures, WAN charges, network management, administration and support, and application development and deployment costs.

Vertical InstantOffice is an integrated solution that provides all the capabilities you need to deliver and manage superb voice servicesacross your entire network of stores. Robust and reliable, this platform has been successfully deployed by leading retailers in settings including grocery, discount, pharmacy, healthcare, home improvement, restaurant and more.

Learn more about a few of the specific features that are currently propelling other retailers to the forefront by utilizing Vertical InstantOffice:

Take a tour now! Get an overview of InstantOffice, our complete solution for retailers!

Read more! Discover more about InstantOffice in our resource area, including customer case studies, product sheets and more!

Contact us today to learn how a Vertical solution can enhance your business.