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Vertical Product Sheets for Business Phone Systems and Solutions

Wave™ IP NEW!
Xcelerator™ IP
Comdial® Messaging
Comdial DX-120™
Comdial FX II™
Comdial MP5000™
Telenium™ IP NEW!
TeleVantage®
Vodavi® Phones
Vodavi Starplus® STSe™
Vodavi Messaging
Vodavi XTS IP™
InstantOffice®

Wave IP

Vertical Wave IP Business Communications Solution NEW!
Vertical Wave changes the game for next-generation IP business communications. The Vertical Wave IP 2500 Business Communications System is a new generation of communications asset that delivers enterprise-level communications capabilities at a small business price.

Every aspect of Wave is designed to enable your organization to enhance customer service, improve employee productivity and control communications costs. Wave extends the value of business communications with its unique Applications Inside™ architecture, which supports an embedded portfolio of communications applications as a fully integrated solution — eliminating the need for costly additional servers. A set of high-value base applications come standard on the Wave IP 2500 platform including Wave ViewPoint,™ Visual Voicemail, Unified Messaging, Presence, Call Recording and Auto Attendant. The award-winning Wave ViewPoint desktop call management tool delivers an easy, intuitive and powerful set of communications capabilities to every user in your organization, dramatically extending the capabilities of a physical phone.
acrobat 1.33MB Adobe Acrobat Document

Vertical Wave IP ViewPoint Application Sheet NEW!
Wave ViewPoint™ is a new breed of business communications application, offering breakthrough simplicity by presenting a range of productivity tools — desktop call management, unified messaging, visual voicemail, call recording, and presence management — in a remarkably simple and intuitive desktop interface. An integral part of the Wave IP 2500™ Business Communications Solution and its Applications Inside™ architecture, ViewPoint helps organizations of all sizes by improving customer service, streamlining productivity and enhancing communication with partners and colleagues.
acrobat 853KB Adobe Acrobat Document

Xcelerator IP

Vertical Xcelerator IP Business Communications System NEW!
Your search for an affordable, all-in-one IP voice and data communications solution for your small business ends here! Vertical Xcelerator IP is a new category of communications product. Xcelerator IP integrates voice, data and wireless networking in one compact, affordable wireless device that supports SIP trunking for dramatically reduced communications costs. Setup is fast and easy. One Xcelerator IP gateway can support up to 24 Vertical IP2007 IP endpoints plus additional office devices.
acrobat 1.33MB Adobe Acrobat Document

Comdial Messaging

Vertical Comdial Messaging Suite
With Vertical Comdial messaging solutions on the job, when the phone rings, your infrastructure can answer immediately and proactively serve the caller by forwarding to the appropriate person, taking a message, answering a query — and much more. The Vertical Comdial suite of messaging products includes Corporate Office voice mail and Interchange Communications Suite — which aggregates e-mail, voice mail and third-party fax functions in a single, unified communications mailbox. Both Corporate Office and Interchange are available in a variety of form factors and with a wide range of options.
acrobat 219KB Adobe Acrobat Document

Comdial DX-120

Vertical Comdial DX-120 Business Phone System
The DX-120 Business Phone System is designed to give growing enterprises all the sophisticated communications features of big-company digital systems in an affordable, easy to use and highly scalable package. The DX-120 system includes desktop and cordless speakerphone endpoints, a reception console and a comprehensive feature set of nearly 200 functions previously available only on high-end PBXs. It supports both T1/ISDN-PRI and analog trunking, conferencing, powerful voicemail and auto-attendant options and remote configuration.
acrobat 793KB Adobe Acrobat Document

Comdial FX II

Vertical Comdial FX II Business Phone System
As your organization grows, both voice and data communications become more challenging –– and more critical to continued success. The Vertical Comdial FX II Business Phone System enables voice communications to be transported and easily managed over data networks. A suite of messaging and call control applications enable unified voicemail and e-mail messaging, flexible call routing and reporting for single-site and multi-site organizations. The FX II is a hard-working business system that raises the power of communications to the next level and grows gracefully with your organization.
acrobat 354KB Adobe Acrobat Document

Comdial MP5000

Vertical Comdial MP5000 Business Phone System
The MP5000 is the ideal telecommunications solution for growing organizations with remote sites and road warriors, and with heavy intra-organizational calling and conferencing requirements. It’s easily administered from a single point and supports a broad spectrum of hard and soft endpoint mixes and advanced call handling applications. Add remote sites and users quickly and easily. Deploy advanced next-generation SIP and IP functionality, from peer-to-peer video calling to unified messaging, where it makes sense; preserve your existing telecommunications infrastructure where it doesn’t.
acrobat 445KB Adobe Acrobat Document

Vertical TeleVantage Contact Center + MP5000
The responsiveness of your personnel to incoming calls is critical to your organization’s reputation and success. Award-winning Vertical TeleVantage Contact Center software features a powerful, intuitive visual interface, plus advanced callhandling and administrative tools that boost agent productivity and maximize customer satisfaction. And TeleVantage now runs on the robust and economical, SIP-enabled Comdial MP5000 Business Phone System, yielding outstanding reliability and dramatically lower costs.
acrobat 218KB Adobe Acrobat Document

Telenium IP

Vertical Telenium IP
Vertical Telenium IP is a comprehensive and pragmatic IP telephony solution for small- and mid-sized organizations. By converging voice and data services across the enterprise network, Telenium IP delivers proven, reliable, business-class telephony for both single and multi-site organizations. The Generation 4 Telenium IP platform offers a more robust feature set than any competing system to optimize communications with customers, partners, and suppliers. It simplifies management and slashes long-distance tolls between offices, reducing ownership costs. Moreover, the system can be scaled to add even more advanced capabilities, enabling Telenium IP to grow with your needs. When it comes to IP telephony, Telenium IP sets the bar high for features and value.
acrobat 159KB Adobe Acrobat Document

TeleVantage

Vertical TeleVantage 7 What's New
Since its introduction, Vertical TeleVantage has been recognized as providing superior functionality and ease of use. As a software-based IP-PBX, TeleVantage lets you increase the functionality and benefits of your phone system with a simple software upgrade instead of a “fork-lift” replacement. TeleVantage 7 includes many new enhancements that benefit your business. The following is just a sampling of the powerful new capabilities included with TeleVantage 7.
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acrobat 177KB Adobe Acrobat Document

Vertical TeleVantage Overview
In today’s competitive climate, your organization needs to be nimble, flexible and smart – and so does your phone system. Leading companies recognize that voice communication is not just a means to stay in touch. It can also be a powerful toolfor generating revenues, increasing productivity and enhancing customer loyalty...
acrobat 361KB Adobe Acrobat Document

Vertical TeleVantage Contact Center
Whether you are taking orders or helping customers, your contact center’s performance is critical to your reputation and is often the most important factor in achieving your growth and profitability goals. The TeleVantage Contact Center gives you the tools to makeagents more productive and callers more satisfied...
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Vertical TeleVantage for Law Firms
The ability of TeleVantage to help diverse law firms enhance productivity, increase billings and strengthen client relationships is discussed...
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Vertical TeleVantage Call Classifier
Easily extend the capabilities of your phone system with TeleVantage Call Classifier. This turnkey, cost-effective application dramatically improves your customer service and your competitive advantage with advanced call routing based on real-time lookup of customer data.
acrobat 139KB Adobe Acrobat Document

Vertical TeleVantage Conference Manager
Easily extend the capabilities of your phone system with TeleVantage Conference Manager. This turnkey, cost-effective application seamlessly integrates with TeleVantage to eliminate the need for third-party conference services or dedicated conferencing hardware.
acrobat 111KB Adobe Acrobat Document

Vertical TeleVantage Enterprise Manager
Connect all of your organization’s sites across town oraround the world. TeleVantage Enterprise Manager createsan enterprise-wide TeleVantage infrastructure thatstreamlines all aspects of administration and enables yourorganization to operate more efficiently.
acrobat 366KB Adobe Acrobat Document

Vertical TeleVantage Scoreboard
TeleVantage Call Center Scoreboard keeps you constantly informed on all aspects ofyour call center’s performance. It displays real-time queue and agent statistics onany Windows®PC or a wallboard and offers several modes of alert alarms. Now youcan optimize the performance of your call center – at a glance.
acrobat 530KB Adobe Acrobat Document

Vertical TeleVantage Contact Center + MP5000
The responsiveness of your personnel to incoming calls is critical to your organization’s reputation and success. Award-winning Vertical TeleVantage Contact Center software features a powerful, intuitive visual interface, plus advanced callhandling and administrative tools that boost agent productivity and maximize customer satisfaction. And TeleVantage now runs on the robust and economical, SIP-enabled Comdial MP5000 Business Communication System, yielding outstanding reliability and dramatically lower costs.
acrobat 218KB Adobe Acrobat Document

Vodavi Phones

Vertical Vodavi Digital Endpoints
The Vodavi line of digital telephones consists of five desktop models along with aDSS attendant console and two models of Ranger Cordless telephones. All five speakerphones are CTI capable, which enables your computer and telephone to work interactively for efficient call processing. Most are equipped with a standard 2.5mm headset jack, which allows the addition of a wide variety of low-cost headsets.
acrobat 153KB Adobe Acrobat Document

Vertical Vodavi IP Endpoints
Vodavi offers a full range of IP solutions to complete your Vodavi Telenium IP™ or XTS-IP business telephone system. Whether you are adding phones, upgrading the current telephones on your system or adding software that will streamline your communications, Vodavi has a ideal endpoint solution for you.
acrobat 140KB Adobe Acrobat Document

Vodavi Starplus STSe

Vertical Vodavi Starplus STSe Business Communications System
The popular Vertical Vodavi Starplus STS product family is a market leader in small business. With over 30,000 systems installed throughout the United States, you can be assured of this system’s track performance and reliability. Now, new productivity-enhancing features make it a better value than ever.
acrobat 108KB Adobe Acrobat Document

Vertical Vodavi Starplus STSe Features & Benefits Sheet
The Vodavi Starplus STS product family is a market leader in small business. With over 30,000 systems installed throughout the United States, you can be assured of the system’s track performance and reliability.
acrobat 95KB Adobe Acrobat Document

Vodavi Messaging

Vertical Audiomax 5100CD/mp3 Message & Music On-Hold System
As a business owner, you have to maximize every possible opportunity to reach your customers with the right message - one that fits the professional image you want to portray. With Vertical’s new Audiomax Message/Music On-Hold system, we’ve just made this task a whole lot easier.
acrobat 87KB Adobe Acrobat Document

Vodavi XTS IP

Vertical Vodavi XTS IP Business Communications Solution
The XTS-IP™ Business Communications System from Vertical Communications is an exceptional solution
for small and medium-sized businesses. XTS-IP delivers on the promise of IP convergence by integrating seamlessly with traditional analog and digital environments.
acrobat 318KB Adobe Acrobat Document

InstantOffice

Vertical InstantOffice Overview
Most retailers are adept at managing customer interactions at the point of sale (POS) and on the Web, but they struggle to handle the phone calls that stream into their stores every day. With InstantOffice, you can create a true voice channel to effectively manage these voice interactions across your entire network of stores. In turn, voice helps you achieve key business goals such as increasing same-store sales, enhancing customer loyalty and reducing operations costs.
acrobat 143KB Adobe Acrobat Document

Vertical InstantOffice Voice Server
Until recently, voice-enabled self-service applications were long on promise but short on delivery, due to the constraints of legacy technologies. Now it’s time to take a second look at voice, with the arrival of Vertical InstantOffice Voice Server as a component of the InstantOffice communications platform...
acrobat 153KB Adobe Acrobat Document

Vertical InstantOffice MultiSite Reporter
Whether it’s investment capital, physical infrastructure or human resources, most executives wouldn’t dream of letting a valuable asset sit idle. Yet, in retail environments, one asset is still widely under-utilized: the business intelligence buried within a company’s call data. With Vertical InstantOffice MultiSite Reporter, you can put that resource to work for your business...
acrobat 181KB Adobe Acrobat Document

Vertical InstantOffice MultiSite Manager
InstantOffice MultiSite Manager revolutionizes the management of voice and data communications in multi-site organizations. With MultiSite Manager, administrators can manage all aspects of their voice and data communications network with surgical precision from one central location. No longer do they have to make site visits to implement software upgrades, updates, configuration changes or backups.
acrobat 130KB Adobe Acrobat Document

Vertical InstantOffice for Small/Medium Sized Businesses
Vertical InstantOffice offers small/medium sized businesses the most sought-after IP-PBX features at a highly competitive price.
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acrobat 169KB Adobe Acrobat Document