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Phone Systems for Small/Medium Business Growth

Small and medium-sized businesses need phone systems that can help them respond to new opportunities and growth. Vertical's Small and Medium-Sized Business Communications Systems offer scalability, IP applications and a range of feature-rich endpoints to help you unlock the hidden potential of your phone system, helping your people and your business work more responsively, productively and profitably.

Vertical Wave IP
Vertical MBX IP
Vertical SBX IP
Vertical Xcelerator IP
Vertical Comdial DX-120
Vertical Comdial FX II
Vertical Comdial MP5000
Vertical TeleVantage
Vertical Vodavi XTS IP

Vertical Wave IP: Changing the Game

Vertical Wave changes the game for next-generation IP business communications. The Vertical Wave IP Business Communications System is a new generation of communications asset that delivers enterprise-level communications capabilities at a small business price.

Every aspect of Wave IP is designed to enable your organization to enhance customer service, improve employee productivity and control communications costs. Wave IP extends the value of business communications with its unique Applications Ready architecture, which supports an embedded portfolio of communications applications as a fully integrated solution — eliminating the need for costly additional servers. A set of high-value base applications come standard on the Wave IP platform including Wave ViewPoint, Visual Voicemail, Unified Messaging, Presence, Call Recording, Secure Instant Messaging and Auto Attendant. The award-winning Wave ViewPoint desktop call management tool delivers an easy, intuitive and powerful set of communications capabilities to every user in your organization, dramatically extending the capabilities of a physical phone.

Find out more about the Wave IP business communications solution in our product area.

Vertical MBX IP: Singularly Smart

Vertical Wave changes the game for next-generation IP business communications. The Vertical Wave IP Business Communications System is a new generation of communications asset that delivers enterprise-level communications capabilities at a small business price.

MBX IP helps your business work smarter, faster. Because it's much more than just a phone system—it's a reliable, feature-rich converged solution that delivers digital and VoIP capability in a single, cost-savings package.

Simply put, MBX IP streamlines inbound and outbound calling and intra-company communications to help you instantly boost customer satisfaction and employee productivity. Without the cost and complexity associated with less robust solutions.

MBX IP easily integrates with your existing network, supports a wide variety of phone types and comes with pre-configured templates to make installation a snap.

One system. Countless possibilities. Welcome to MBX IP.

Find out more about the MBX IP business communications solution in our product area.

Vertical SBX IP: VoIP for Everyone

You don't need to be big to take advantage of advanced VoIP technology. You just need SBX IP.

This complete, cost-effective system makes VoIP affordable and easy to install. So now your small business can communicate and collaborate like never before.

With support for traditional/IP phones and trunking in a single system, SBX IP allows you to immediately deploy VoIP or migrate at your own pace. For the right price. Plus, it can accommodate up to 48 users and multiple sites, so you enjoy pay-as-you-grow scalability.

With SBX IP you'll communicate more intelligently. Work more effectively. While spending less money on your phone system, and more time moving your business forward.

Find out more about the SBX IP business communications solution in our product area.

Vertical Xcelerator IP: All-In-One Wireless VoIP and Data Network Solution for Small Business

Your search for an all-in-one IP voice and data communications solution for your small business ends here! Vertical Xcelerator IP is a new category of communications product. Xcelerator IP integrates voice, data and wireless networking in one compact, affordable wireless device that can dramatically reduce communications costs for small businesses. Setup is fast and easy.

Find out more about the Xcelerator IP business communications system in our product area.

Vertical Comdial DX-120: Sophisticated, Affordable Solutions for Telecommunications

The Vertical Comdial DX-120 Business Communications System is designed to give smaller enterprises all the sophisticated communications features of big-company systems in an affordable, easy to use and scalable package. The DX-120 system includes a family of desktop and cordless speakerphone endpoints and a comprehensive feature set of nearly 200 functions previously available only on high-end PBXs, including powerful voicemail and auto-attendant options.

Find out more about the DX-120 business communications system in our product area.

Vertical Comdial FX II: Real Business Value for Small and Midsize Enterprises

As your organization grows, both voice and data communications become more challenging - and more critical to continued success. The Vertical Comdial FX II and MP5000 Business Communications Systems enable voice communications to be transported and easily managed over data networks. A suite of messaging and call control applications enable unified voicemail and e-mail messaging, flexible call routing and reporting for single-site and multi-site organizations. The FX II and MP5000 are hard-working business systems that raise the power of communications to the next level and grow gracefully with your organization.

Find out more about the FX II business communications system in our product area.

Vertical MP5000: Enabling Telecommunications to Keep Pace with Growing Enterprises – Economically

The MP5000 is the ideal telecommunications solution for growing organizations with remote sites and road warriors, and with heavy intra-organizational calling and conferencing requirements. It’s easily administered from a single point and supports a broad spectrum of hard and soft endpoint mixes and advanced call handling applications. Add remote sites and users quickly and easily. Deploy advanced next-generation SIP and IP functionality, from peer-to-peer video calling to unified messaging, where it makes sense; preserve your existing telecommunications infrastructure where it doesn’t.

Find out more about the MP5000 business communications system in our product area.

Vertical TeleVantage: Empower Your People

Vertical TeleVantage is an IP based telephone system that offers a full complement of rich features that help your employees work more efficiently.

  • Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls.
  • Sophisticated "find me" call routing capabilities ensure that your employees receive important calls at any time, and in any location.
  • Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
  • With TeleVantage's award-winning point-and-click interface, employees can quickly and easily take advantage of everything the system has to offer.

Find out more about the TeleVantage business communications system in our product area.

Vertical Vodavi XTS IP: Experience the Power of Convergence

The XTS-IP telephone system takes the best of both worlds and combines them - traditional digital telephony and Voice-over-IP (VoIP) “converged” technology. By converged, we are speaking of the trend toward one transfer medium for all forms of communication, the IP, or data network. The XTS-IP communications system allows you to experience the power of convergence by integrating seamlessly with traditional analog and digital devices as well as the latest VoIP endpoints to meet a virtually endless number of communication needs.

Find out more about the XTS-IP business communications system in our product area.

Enhance Customer Loyalty

If your customers can't get through quickly when they call, they might go elsewhere. Vertical's SMB solutions make full use of the latest in IP technology. Our sophisticated call routing features not only ensure that every inbound call is answered promptly and routed appropriately, but they also gives you the power and flexibility to implement special features - such as priority handling for VIP callers, or voice broadcasting of limited-time offers - that increase customer satisfaction and loyalty.

Maximize Revenues and Save Money

Vertical SMB solutions help grow revenues by empowering your team to maximize business opportunities as they present themselves. Because Vertical solutions use VoIP technology, geographically remote employees and clients can all come together via a LAN or the internet. Call costs too are significantly reduced. With intelligent call forwarding, employees never lose a sale due to a missed call. The ability to instantly access contact information or initiate a conference call helps build the relationships that build business. Features make it easy to gain valuable insight into business performance through features that allow you to monitor call volume, abandoned and misdirected calls, or response to marketing programs - providing valuable insight into your business. With software-based architecture, Vertical solutions work with your existing phone system and grow with your business. Whether you're adding new lines or opening a new office, our solutions allow you to incrementally expand capacity or add new features without expensive hardware upgrades.